On this page, we explain what information we collect when you use our website and share or post information on the Zannata , why we collect this information, and how we use it to improve your user experience. This privacy policy applies to all services on our website and activities associated with Zannata. By using these services, you agree to this privacy policy. VDB Parts NV (owner of the Zannata brand) respects the privacy of all users of its services and ensures that the personal information you provide is treated confidentially.
VDB Parts NV values your privacy and the protection of your personal data. This privacy statement provides clear and transparent information about how we handle personal data. We are committed to protecting your privacy and therefore handle personal data with care. VDB Parts NV complies with all applicable laws and regulations, including the General Data Protection Regulation (also known as GDPR, Regulation EU 2016/679).
We process your personal data in accordance with the purpose for which it was provided; these purposes and types of personal data are described in this Privacy Policy.
We limit the processing of your personal data to only those data that are necessary for the purposes for which they are processed.
We ask for your explicit consent if we need it for the processing of your personal data.
We have implemented appropriate technical and organizational measures to ensure the security of your personal data as best as possible.
We do not share personal data with other parties unless this is necessary for the purposes for which it was provided.
We are aware of your rights as a data subject regarding your personal data, want to draw your attention to these rights, and want to respect them.
Why do we process personal data?
Your personal data is processed by VDB Parts NV (for Zannata) for one or more of the following purposes:
Service provision: when you contact us, register or subscribe, we have the necessary data to inform you about our products, warranties or events.
Analysis we use your personal data to analyse who our target audience is. This allows us to further improve our products (bicycles and bicycle parts) and services and tailor them to our target audience.
We may request, store, collect and process the following personal data from you for the purposes set out in point 2 of this privacy policy:
Identification data: surname, first name, IP address
Contact details: email address, city (municipality or town), province, country
Personal characteristics: gender, age
We only collect personal
data that you provide to us via the forms on www.zannata.be . We do not collect personal data via third parties.
We may share the data you provide with us with third parties if this is necessary for the purposes described above. For example, we use a third party (processor) for:
Storing and processing data in the cloud (via a Cloud Service Provider).
Providing the internet environment (web hosting, email hosting).
Conducting marketing activities (a platform for sending newsletters).
We never share personal data with processors (external service providers) other than those with whom we have a data processing agreement.
We never share personal data with external parties unless legally required and/or permitted, such as in the context of a police or judicial investigation. We may share personal data with third parties if you give us permission to do so. This consent can be withdrawn at any time, without prejudice to the lawfulness of the processing prior to its withdrawal.
This website uses "cookies" (small text files placed on your computer) to help the site analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers of our own or those of a third party (Google):
Google this Google program uses cookies to collect statistics about the use of our website (Google Analytics Privacy Policy).
We use this information to track how you use the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.
VDB Parts NV does not retain personal data longer than necessary to achieve the purpose for which it was provided. Retention periods may vary depending on the purpose.
The following appropriate technical and organizational measures have been taken to protect personal data as effectively as possible against unlawful processing:
All persons who can access your data on behalf of VDB Parts NV are bound by confidentiality.
We maintain a username and password policy on all our systems.
Our website uses SSL (HTTPS). This means that every time you submit data to our servers (via a form), it is sent over a secure connection.
We regularly test and evaluate our measures and adjust them as necessary.
You have the right to access the personal data relating to you.
You have the right to correct and supplement your data if it is incorrect or incomplete.
You have the right to delete the personal data we have received from you that is no longer strictly necessary for the purposes for which it was processed. We reserve the right to determine whether your request is justified.
You have the right to restrict data processing: if you object to the processing of certain data, you can request that this processing be stopped. In practice, this usually means that your personal data is deleted from all our systems.
You can also object to the way in which certain personal data of yours is processed. For example, you have the right to object to the use of your personal data for direct marketing purposes (via unsubscribe options in emails and in your account).
You can modify or delete your personal data by sending us an email to info@zannata.be .
We may ask you to identify yourself before we can comply with the aforementioned requests. To prevent misuse, we may ask you to identify yourself adequately. Within 10 business days of your request for modification/deletion, we will confirm that your data has been modified or deleted from our systems.
If you have a complaint about the processing of your personal data or about the exercise of your rights, we ask that you contact us directly at info@zannata.be . You always have the right to file a complaint with the Data Protection Authority (GBA).
VDB Parts NV may amend this privacy statement at any time.
We regularly review our compliance with this privacy policy. If you have any questions about our privacy policy, please feel free to contact us:
VDB
Industriepark
9100 Sint-Niklaas
Belgium
www.zannata.be
info@zannata.be
